🔒 re005 Privacy Policy — Updated: January 2026 🛡️ SSL 256-bit — Your personal data is protected at all times at re005 🎁 150% deposit bonus for new re005 members — register now! 💳 Fast deposits via Touch 'n Go, DuitNow, GrabPay & more 🔐 re005 does not sell your data — your privacy is our priority 🔒 re005 Privacy Policy — Updated: January 2026 🛡️ SSL 256-bit — Your personal data is protected at all times at re005 🎁 150% deposit bonus for new re005 members — register now! 💳 Fast deposits via Touch 'n Go, DuitNow, GrabPay & more 🔐 re005 does not sell your data — your privacy is our priority
🔒 Official re005 Privacy Policy — Updated 2026

Privacy Policy re005 — Personal Data Protection for Malaysia's Online Casino Members

Re005 treats the privacy of your personal data with the utmost seriousness. This Privacy Policy clearly explains how re005 collects, uses, stores, and protects your personal information as a member of our platform. We are committed to ensuring your data remains secure, private, and managed with complete integrity in accordance with the highest industry standards.

Updated: Jan 2026
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100%re005 Member Data Confidentiality

Re005's Six Data Protection Commitments

Here's how re005 ensures every Malaysian member's personal data is protected to the highest standard at all times.

256-bit SSL Encryption

All data transmitted between your device and the re005 platform is encrypted using 256-bit SSL technology — the same security standard adopted by major banks in Malaysia. This ensures that your personal information and financial details remain inaccessible to any unauthorised parties.

Strict Access Controls

Access to re005 members' personal data is strictly limited to staff who require it for legitimate operational purposes. All access is logged and continuously monitored. No re005 staff member may access your data without a valid reason and the appropriate authorisation.

No Data Sales

Re005 has never sold, rented, or shared members' personal data with third-party advertisers or any other commercial entity, and never will. Your data is used solely for the operation of the re005 platform — no exceptions, no compromise on this commitment.

Limited Data Retention

Re005 only retains member personal data for as long as it is needed for the purposes set out in this Privacy Policy. Once data is no longer required, it is deleted or anonymised in accordance with established procedures. re005 does not retain your data beyond a reasonable retention period.

Legal Compliance

The re005 Privacy Policy is designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and all applicable data protection regulations. re005 ensures that our data management practices remain consistently aligned with the latest legal requirements applicable in Malaysia.

Member Rights Guaranteed

As a re005 member, you have full rights to access, correct, transfer, or request the deletion of your personal data at any time. re005 fully respects these rights and provides straightforward channels for members to manage their own data.

Important Note: By registering for or using the re005 platform, you agree to the collection and use of your information as described in this Privacy Policy. Please read this document carefully. Last updated: January 2026.

At re005, we understand how important trust is. When a Malaysian player decides to register an account and deposit money to play slots, live casino, or table games on our platform, it is more than just a leisure decision — it is also an act of trust that we take very seriously. That trust extends beyond money; it encompasses your personal information, which we hold with complete responsibility.

This re005 Privacy Policy is written in clear, straightforward language that every Malaysian player can understand — not in confusing legal jargon. We want you to genuinely know what happens to your information, why it's needed, and what we do to protect it. That's the principle behind every paragraph in this document.

1
Introduction & Scope of re005's Privacy Policy

This Privacy Policy applies to all users of the re005 platform accessible at re005.my — including registered members, website visitors, and any individual who interacts with our platform in any capacity. It explains in detail how re005 manages your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection best practices.

By accessing or using the re005 platform — including registering an account, making deposits via Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, FPX, Maybank2u or CIMB Clicks, playing slots or live casino games, or simply browsing our website — you hereby consent to the collection and use of your personal data as described in this Privacy Policy.

📌 re005 is the data controller responsible for the personal data you provide to us. If you have any questions or concerns regarding your data privacy at re005, please contact us at [email protected].

2
Types of Personal Data We Collect

Re005 collects various categories of personal data from members and users of our platform. Below are the types of data we collect and the purposes for which they are collected:

Identity InformationFull name, date of birth, identity card number
Contact InformationPhone number, email address, residential address
Financial DataPayment methods, deposit and withdrawal history
Gaming Activity DataBetting history, games played, winnings
Technical DataIP address, device type, operating system, web browser
Communication DataCustomer support records, live chat messages

This data is collected through various channels — including account registration forms, deposit and withdrawal processes, interactions with games on the re005 platform, and communications with our customer support team. re005 only collects data that is strictly necessary for the stated purposes and does not request excessive information.

📌 re005 never collects sensitive data such as health information, religious beliefs, or the political views of our members. We collect only what is necessary to deliver the best possible service to you.

3
How re005 Uses Your Personal Data

Re005 uses the personal data collected from members for the following legitimate purposes:

  • Account management: Securely create, verify, and maintain your re005 member account.
  • Transaction processing: Processing deposits and withdrawals via Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, FPX, and other payment methods supported by re005.
  • Service provision: Ensuring you have smooth access to all games and features on the re005 platform.
  • Identity verification: Complying with KYC (Know Your Customer) and AML (Anti-Money Laundering) requirements mandated by Malaysian financial regulations.
  • Service communications: Sending you important account-related information, including deposit confirmations, withdrawal alerts, and security updates.
  • Platform improvements: Analysing aggregated usage patterns (without identifying individuals) to improve the re005 platform interface and gaming experience.
  • Fraud prevention: To detect and investigate any suspicious activity in order to protect the security of all re005 members.
  • Legal compliance: Fulfilling the legal and regulatory obligations applicable to re005's platform operations in Malaysia.

Re005 will not use your personal data for any purpose beyond those stated above without first obtaining your explicit consent. Any new use of data not covered by this Privacy Policy will be communicated to you via an appropriate notification.

4
Data Sharing & Disclosure

Re005 takes great care when it comes to sharing members' personal data. We do not sell, rent, or disclose your personal data to third parties for marketing purposes without your explicit consent. However, under the following limited circumstances, re005 may be required to share your information:

  • Payment processors: re005 shares minimal transaction information with payment service providers such as Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, and FPX solely for the purpose of processing your deposits and withdrawals. These processors are bound by strict confidentiality agreements with re005.
  • Competent authorities: re005 may be required to disclose certain information to Malaysian authorities such as the police, the Securities Commission, or other regulatory bodies when mandated by law or a valid court order.
  • Technical service providers: re005 uses certain third-party services for the technical operation of the platform — such as cloud computing services and security monitoring. All such providers are subject to strict data processing agreements and are only permitted to use your data for purposes specified by re005.
  • Business transfers: In the event of a company merger or acquisition, member personal data may be transferred — however, the acquiring party will be required to comply with this Privacy Policy or notify you of any changes to be made.

📌 In all of the data sharing cases outlined above, re005 shares only the minimum information necessary. We consistently prioritise the protection of our members' privacy in every decision involving personal data.

5
re005 Data Security Measures

Re005 invests seriously in security infrastructure to protect the personal data of all members. The following are the key security measures we have in place:

  • 256-bit SSL Encryption: All communications between your device and re005's servers are encrypted using TLS/SSL 256-bit protocols, the highest security standard used in the banking and financial industry.
  • Two-factor authentication (2FA): re005 offers two-factor authentication as an additional layer of security for your account.
  • 24/7 Monitoring: The re005 system is monitored continuously, 24 hours a day, to detect any suspicious activity or unauthorised access attempts.
  • Regular security audits: re005 conducts regular security audits by independent experts to ensure our data protection systems remain current with the latest security threats.
  • Staff training: All re005 staff with access to member data undergo regular data protection training and are bound by strict confidentiality agreements.

While re005 takes all reasonable steps to protect your data, no system can guarantee 100% security against every threat. You also play an important role in keeping your account safe — never share your re005 password with anyone, and always log out of your account when you're done, especially on shared devices.

6
Cookies & Tracking Technologies at re005

The re005 platform uses cookies and similar tracking technologies to enhance the user experience and ensure proper technical functionality. Cookies are small text files stored on your device when you visit the re005 website.

Re005 uses the following categories of cookies:

  • Essential Cookies: Required for the core functionality of the re005 platform — including login verification, session management, and account security. These cookies cannot be disabled without affecting the platform's basic functions.
  • Performance Cookies: Collecting information on how users interact with the re005 platform in aggregated, non-identifiable form — helping us improve site speed and overall performance.
  • Functionality Cookies: Remembering your preferences and settings on the re005 platform — such as your preferred language and game selections — to deliver a more personalised experience.

You can manage or disable cookies through your web browser settings at any time. Please note, however, that disabling certain cookies may affect the functionality and performance of the re005 platform on your device.

7
Your Rights as a re005 Member

As a re005 member and data subject under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding your personal data:

Right to Access DataYou have the right to request a copy of the personal data re005 holds about you at any time. Data access requests can be submitted via email to [email protected].
Right to Correct DataIf any of your personal data held by re005 is inaccurate or incomplete, you have the right to request a correction. Log in to your re005 account or contact our customer support team to update your information.
Right to ErasureYou may request the deletion of your personal data from re005's systems, subject to our legal obligations to retain certain records. Deletion requests will be assessed within 30 business days.
Right to Object to ProcessingYou have the right to object to re005's processing of your personal data in certain circumstances — in particular where processing is carried out for direct marketing purposes.
Right to Data PortabilityYou have the right to receive your personal data in a machine-readable format and to transfer it to another data controller where applicable, subject to relevant technical requirements.
Right to Withdraw ConsentYou may withdraw any consent you have given to re005 at any time. Withdrawal of consent does not affect the validity of any processing carried out prior to the withdrawal.
8
Data Storage & Deletion

Re005 retains members' personal data only for as long as is necessary to fulfil the stated purpose of collection, or as required by applicable laws and regulations in Malaysia.

  • Active account data: Retained for as long as your re005 account is active or as long as required to provide services to you.
  • Financial transaction records: Retained for a minimum of 7 years in accordance with Malaysian financial regulations — including records of deposits and withdrawals made via Touch 'n Go, GrabPay, DuitNow, and other payment methods.
  • Gaming activity records: Retained for 2 years after the date of the last activity for dispute resolution and compliance purposes.
  • Customer support communication data: Retained for 1 year after case closure for reference and re005 service quality improvement purposes.

Once the retention period has ended and there is no legal obligation requiring continued storage, re005 will delete or anonymise your personal data using secure deletion procedures that ensure the data cannot be recovered by any party.

9
Child Protection & Age Restrictions

The re005 platform is strictly for individuals aged 18 and above. re005 does not knowingly collect or process personal data from anyone under the age of 18, under any circumstances.

Should re005 discover that personal data belonging to a minor under the age of 18 has been collected inadvertently, we will take immediate steps to delete that data and close the account in question. Parents or guardians who become aware that their child has registered an account with re005 are urged to contact our support team immediately at [email protected].

📌 re005 takes the protection of minors very seriously. We encourage parents and guardians to use appropriate parental control software on shared devices to prevent children from accessing online gambling platforms.

10
Contact re005 Regarding Data Privacy

If you have any questions, concerns, or wish to exercise your privacy rights regarding the personal data held by re005, please reach out to us through the following channels:

  • Privacy Email: [email protected] — please use the subject line "Privacy Policy Enquiry" to ensure your message is handled by the right team.
  • Live Chat: Available 24 hours a day, 7 days a week on the re005 platform.
  • Response Time: re005 is committed to responding to all privacy-related enquiries within 14 working days of receipt.

Re005 also reserves the right to amend this Privacy Policy from time to time in line with changes to laws, regulations, or operational practices. Any material changes will be communicated to members via a notification on the re005 platform or to their registered email address. It is your responsibility to review this Privacy Policy periodically to stay informed of how we manage your data.

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Your Rights as a re005 Member

Re005 believes every member has the right to know, control, and protect their own personal data. We don't just comply with Malaysia's data protection laws — we go beyond the minimum requirements because we genuinely care about your privacy.

As a re005 member, you have the right to access your data at any time, request corrections to inaccurate information, request deletion of data that is no longer needed, object to certain types of processing, and withdraw your consent at any time — all at no additional cost.

To exercise any of these rights, contact the re005 support team via live chat or email at [email protected]. We will process your request within 14 business days and keep you informed of its progress throughout.

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Your Data Is Safe with re005

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FAQ — re005 Privacy Policy

Answers to the most frequently asked questions from re005 members regarding personal data protection and privacy.

Absolutely not. re005 does not sell, rent, or share members' personal data with any marketing company, advertiser, or third-party data broker under any circumstances whatsoever. This is an absolute commitment that re005 has never compromised on. The only third parties who receive any information relating to you are the payment processors required to carry out your deposit and withdrawal transactions — such as Touch 'n Go eWallet, GrabPay, DuitNow, and similar services — and they are bound by strict confidentiality agreements with re005.

To request the deletion of your personal data from re005's systems, you may contact our support team via live chat or send an email to [email protected] with the subject line "Data Deletion Request". The re005 team will process your request within 14 working days. Please note that certain categories of data are required by Malaysian financial law to be retained — such as transaction records for 7 years — and cannot be deleted even upon request. We will inform you which data can be deleted and which must be kept in accordance with legal requirements.

re005 has a comprehensive security incident response plan to address any data breaches that may occur. In the event of a security incident affecting members' personal data, re005 will take immediate steps to contain the breach, assess the scope and impact of the incident, notify affected members within a reasonable timeframe as required by law, report the incident to the relevant authorities where necessary, and implement measures to prevent recurrence. re005's security team monitors our systems 24/7 to detect any signs of suspicious activity before they escalate into serious threats.

Yes, you have full rights to access all personal data that re005 holds about you. To submit a data access request, contact the re005 support team via live chat or email at [email protected] with the subject line "Data Access Request". re005 will process your request within 14 business days and provide a copy of your data in a readable format. This service is free of charge and you may submit such a request at any time without limitation. We encourage members to review their data regularly and to inform us of any information that is inaccurate or requires updating.
re005 Privacy Policy & Terms of Use

At re005, we are fully committed to protecting the privacy and security of every member. All personal information and financial details you share while using the re005 platform are protected with industry-standard 256-bit SSL encryption. We will not share your data with any third party without your explicit consent. By using the re005 platform, you agree to our Privacy Policy and Terms & Conditions us. For any enquiries relating to data, your account, or security, contact our support team via live chat at any time.

Your Privacy Protected, Play with Peace of Mind at re005!

Your personal data is fully protected by re005 — no data selling, no unauthorised sharing, 256-bit SSL encryption at all times. Register now, claim your RM100 bonus, and start a safe, personalised gaming experience with us today.

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