Terms & Conditions re005 — A Complete Guide to Using Malaysia's Online Casino Platform

Welcome to re005, Malaysia's leading online casino platform. These Terms & Conditions govern your use of the re005 website, accessible at re005.my, along with all services, games, and features available on it. By accessing, browsing, registering an account on, or using any part of the re005 platform, you are deemed to have accepted and agreed to be bound by all provisions of these Terms & Conditions.

Re005 reserves the right to amend, update, or modify these Terms & Conditions at any time without prior notice. It is your responsibility to review these Terms & Conditions periodically to ensure you remain informed of the latest rules in effect. Your continued use of the re005 platform following any amendments constitutes your acceptance of those changes.

If you disagree with any part of these Terms & Conditions, you are required to stop using the re005 platform immediately and contact our support team to officially close your account if necessary.

To use the re005 platform and access available games, you are required to register a valid member account. Registration is free and open to individuals who meet all of the following criteria:

• Age 18 years and above on the date of re005 account registration.
• Residing in Malaysia or accessing the re005 platform from a permitted region.
• Capable of making rational decisions and not under the influence of anything that impairs your ability to exercise sound judgement.
• Not currently enrolled in any self-exclusion programme enforced by re005 or a relevant body.

Each individual is only permitted to hold one re005 account only. Owning more than one account — whether under a different name, phone number, email address, or payment method — is strictly prohibited and may result in the closure of all associated accounts along with the forfeiture of any balances or bonuses accumulated within them.

You are responsible for ensuring that all information provided during re005 account registration is truthful, accurate, and up to date. re005 reserves the right to request identity verification documents at any time as part of our standard account verification process — including a copy of your identification card, proof of address, or proof of the payment method used.

Re005 offers a variety of convenient and secure deposit methods for the benefit of our Malaysian members. All deposits must be made using a payment method registered in your own name. re005 does not accept third-party deposits — that is, deposits made using an e-wallet account, bank account, or payment method registered under another person's name.

• The minimum deposit for all payment methods at re005 is RM10.
• All deposits are processed instantly and credited directly to your re005 account balance with no hidden fees.
• Funds deposited into a re005 account are non-refundable, except under specific circumstances determined solely at re005's absolute discretion.
• Re005 reserves the right to request proof of ownership of a payment method at any time as a security measure to protect member accounts.
• Should any technical issue arise during the deposit process, members are advised to contact the re005 support team immediately with the relevant proof of transaction.

Re005 is committed to processing all member withdrawal requests promptly and efficiently. The following rules and conditions apply to withdrawals on the re005 platform:

• Minimum withdrawal: RM30 per withdrawal request.
• Processing time: Withdrawals are typically completed in under 5 minutes for accounts that have gone through full identity verification.
• Withdrawal method: Using the same method as your deposit — Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, or FPX.
• Identity verification: re005 reserves the right to request verification documents before approving any withdrawal, particularly for amounts exceeding certain thresholds, as part of our standard security measures.
• Bonus wagering requirements: Any balance received through promotional bonuses must meet the stated wagering requirements before it is eligible for withdrawal from your re005 account.

Re005 reserves the right to suspend or reject any withdrawal request suspected to be linked to fraudulent activity, multi-account usage, bonus abuse, or any breach of these Terms & Conditions. In such cases, the re005 team will contact the member concerned to seek further clarification.

Re005 offers a wide range of exciting bonuses and promotions for both new and existing members. All bonuses are subject to the following terms and conditions:

• Welcome Bonus: An exclusive offer for new re005 members on their first deposit. Wagering requirements and minimum bet limits apply — full details are specified in each offer's dedicated terms.
• Reload Bonus: Available to existing re005 members on a periodic basis. Members must make a deposit within the designated promotional period to qualify for the reload bonus.
• VIP Cashback: Calculated based on total net wagers over a one-week period. Cashback rates vary according to the member's re005 VIP tier.
• Bonuses may not be transferred between accounts or redeemed directly for cash without first satisfying the applicable wagering requirements.
• Re005 reserves the right to modify, suspend, or terminate any promotional offer at any time without prior notice.
• Members suspected of abusing the re005 bonus system — including opening multiple accounts or employing specific betting strategies solely to fulfil bonus requirements — may face bonus suspension or account closure.

Re005 is committed to providing a fair, secure, and enjoyable gaming environment for all members. Every game on re005 — whether video slots, Live Casino, or table games — uses certified Random Number Generator (RNG) technology, independently audited and certified by industry-standard testing bodies.

The following game integrity rules must be observed by all re005 members:

• Members are prohibited from exploiting any technical vulnerabilities, bugs, or system errors found on the re005 platform. Should you discover any technical issue, you are required to report it to the re005 support team immediately.
• The use of any automation software, bots, or third-party tools to play or interact with the re005 platform is strictly prohibited.
• Sharing confidential information between players, or engaging in any form of collusion intended to manipulate game outcomes, is a violation of re005's Terms & Conditions.
• Re005 reserves the right to void any bets or winnings obtained in a manner that violates these game integrity rules.

Re005 expects all members to conduct themselves respectfully towards fellow users, dealers, and re005 support staff. The following member conduct guidelines must be observed:

• The use of offensive, abusive, or threatening language toward any party in the live chat function or any re005 communication channel is strictly prohibited.
• Members are responsible for maintaining the security and confidentiality of their re005 account login credentials. re005 accepts no liability for any losses arising from a member sharing their account information with another party.
• Any attempt to cheat, manipulate, or disrupt the gaming experience of other members on the re005 platform is strictly prohibited.
• Members who violate these conduct guidelines may face a warning, temporary suspension, or permanent closure of their re005 account, depending on the severity of the breach.

Re005 reserves the right to suspend, restrict, or close any member account at any time and for various reasons, including but not limited to:

• Violation of any provision under the re005 Terms & Conditions.
• Suspected or proven fraud, bonus abuse, or the use of multiple accounts.
• Failure to provide identity verification documents requested by re005 within the specified timeframe.
• Instructions from competent authorities or as required for legal compliance.
• A voluntary account closure request by the member — including self-exclusion under a responsible gaming programme.

Members who wish to voluntarily close their re005 account may contact the re005 support team via live chat. Any valid balance remaining in the account at the time of closure will be processed for withdrawal once all relevant conditions have been met.

To the extent permitted by applicable laws in Malaysia, re005 shall not be liable for:

• Any financial losses incurred as a result of gaming activity on the re005 platform undertaken of the member's own free will.
• Service disruptions, platform downtime, or technical issues beyond re005's control.
• Any indirect damages, loss of profits, or loss of opportunity arising from the use of the re005 platform.
• Third-party actions resulting in unauthorised access to a member's account due to the member's own negligence in safeguarding their login credentials.

Please be aware that gambling carries real financial risk. re005 encourages all members to play within their means and to always practise responsible gambling.

Re005 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. Any changes will take effect immediately upon publication on the re005 website. It is your responsibility to review these Terms & Conditions periodically.

These re005 Terms & Conditions are governed by the laws in force in Malaysia. Any dispute arising from the use of the re005 platform shall first be resolved through amicable negotiation. Should a resolution not be reached, the dispute will be referred to the appropriate courts of jurisdiction in Malaysia.